Terms of Service
Project scope, timelines and fees are agreed in your written proposal before work begins.
Last updated: 2 October 2026
These terms explain the use of the Automyron website and the general basis on which we provide web development, e-commerce, digital marketing and AI automation services. For a paid project, the accepted written proposal or service agreement sets out the specific commitments between you and Automyron.
1. Website use and inquiries
You may use this website to learn about our services and contact us about a project. Submitting a form, booking a consultation or viewing a demonstration does not purchase a service or create a paid project agreement. Please provide accurate contact details and use the website lawfully.
You must not attempt unauthorized access, introduce malicious software, interfere with the website or use its forms to send spam. Website content and brand assets may not be copied or represented as your own without permission, except where applicable law permits their use.
2. Proposals and project scope
Before work begins, we will agree the deliverables, responsibilities, fees and proposed schedule in writing. Page counts, integrations, revision rounds, training, hosting and ongoing support are included only to the extent described in that agreement.
If you request additional features or changes to an agreed scope, we will discuss any additional cost and timeline before proceeding. An accepted project agreement takes priority over these general terms where they conflict, subject to applicable law.
3. Pricing and payments
Website package prices are starting prices. The final price depends on the agreed scope and will be confirmed in your proposal. Prices shown in USD are in US dollars. Applicable taxes, third-party subscriptions, hosting, domains and other external costs will be identified in the proposal where relevant.
Deposits, payment milestones, invoice due dates and any recurring fees are set out in the written agreement. Payment does not automatically include future maintenance or additional services. If a payment becomes overdue, we will contact you to resolve it; any pause in work will follow the agreement and applicable law.
4. Your responsibilities
You are responsible for providing the content, approvals, access and information needed for your project. You must have permission to use the text, images, trademarks and data you supply. Please share access securely and avoid sending passwords or sensitive information through the public contact form.
You are responsible for the accuracy of your business claims, products and policies and for obtaining any legal or regulatory advice needed for your business. If a project involves personal data, advertising, call recording or automated messaging, we will agree the relevant responsibilities and any required data-processing arrangements before implementation.
5. Timelines, revisions and acceptance
Delivery estimates depend on the agreed scope, timely feedback, available client materials and third-party services. If these change, we will discuss a revised schedule. Testing, revision rounds and the process for approving deliverables will be defined in the proposal. Ongoing changes after approval may require a separate quote.
6. Ownership and third-party licenses
You retain ownership of the materials you provide. Ownership or licensing of custom designs, code and other deliverables, including any payment conditions for handover, will be specified in the written agreement.
Third-party software, themes, plugins, fonts, stock media and open-source components remain subject to their owners' licenses. Those licenses may require renewal payments or limit how an asset can be used. We will identify relevant handover and licensing requirements for the project.
7. Third-party platforms and services
Projects may use hosting providers, payment processors, analytics tools, CRM systems, messaging platforms or AI providers. These services have their own terms, fees and availability. Changes or outages may affect an integration. Work needed to adapt to such changes is included only where the project or support agreement covers it.
8. AI automation, voice agents and demonstrations
AI systems can produce inaccurate or incomplete responses. The agreed implementation should include appropriate testing, limits and human review for its intended use. You should not rely on an AI output as the sole basis for a consequential decision.
Voice agents, chatbots and WhatsApp workflows require any necessary permissions, disclosures and platform approvals. Production usage charges and provider subscriptions will be addressed in the proposal. Portfolio demonstrations labeled as illustrative use fictional scenarios; they do not represent a live client deployment or guaranteed business results.
9. Performance, security and support
We aim to deliver the agreed work with reasonable care and skill. Search rankings, sales, advertising returns and lead volumes depend on factors beyond a website or automation implementation, so specific outcomes are not guaranteed unless expressly agreed in writing.
Security, backups, monitoring, software updates and maintenance responsibilities will be agreed for each project. No system can be guaranteed free of every vulnerability or interruption. After launch, support is provided within the scope and duration of the agreed support plan.
10. Cancellation and refunds
If either party needs to end a project, notify the other in writing. Payment for completed work, approved external costs, unused advance payments and handover will be handled under the agreed cancellation terms and applicable law. These general terms do not impose an automatic non-refundable deposit or remove any mandatory cancellation or refund rights.
11. Privacy and confidentiality
Our Privacy Policy explains how information submitted through this website is handled. Confidential project information should be shared only through the agreed channels. Any additional confidentiality or personal-data obligations will be set out in the project agreement where needed.
12. Liability and resolving concerns
Any agreed limitations of liability must be stated in the project agreement and remain subject to applicable law. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded.
If you have a concern, contact us with the project details so we can try to resolve it. Governing law, jurisdiction and any formal dispute-resolution process will be specified in the project agreement where appropriate. These terms do not select a particular country's law or court.
13. Updates and contact
We may update these website terms and will show the revised date here. Changes do not retroactively alter an existing project agreement unless the parties agree or applicable law requires it.
For questions about these terms or a project, please contact Automyron or email info@automyron.com.